Built for patients, not paperwork

NHS Wait Helper started with a simple frustration: patients waiting for treatment rarely know where they stand, what their rights are, or what to do next. The rules exist — they're just buried in policy documents written for managers, not for the people in the queue.

We translate the 18-week Referral to Treatment standard into a check anyone can run in a minute, and the broader NHS guidance into clear, calm next steps. We are independent and not affiliated with the NHS.

We are not clinicians. We don't and can't give medical advice. What we do is give patients a fair starting point — one that's honest about what the rules say, and what they can do if those rules aren't being followed.